Refund Policy
At Maverick Garage, we are committed to providing high-quality products and excellent customer service. Please review our refund policy below to understand how we handle returns, refunds, and exchanges.
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1. Order Cancellation and Refunds
Once an order is placed, it cannot be canceled. Please double-check your order details before completing your purchase to ensure accuracy.
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2. Refunds for Damaged or Defective Items
If your product arrives damaged or defective, you may request a refund for the product cost (not including shipping fees). To be eligible for a refund:
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You must contact us within 7 days of the delivery date.
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You must provide clear photos of the damaged or defective item(s) and the packaging (if applicable).
Once we review your request and confirm the issue, we will process a refund for the product cost.
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3. Non-Refundable Items
Please note that all items are non-refundable once the order is placed, except for the cases mentioned above. Shipping costs are not refundable.
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4. Refund Process
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If your refund request is approved, the refund will be issued to the original payment method.
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Refunds may take 5-7 business days to process, depending on your bank or payment processor.
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5. Return Shipping Costs
In the case of a damaged or defective product, Maverick Garage will cover the return shipping costs. If you are requesting a refund for a non-defective item, you will be responsible for the return shipping charges.